Selection Criteria
Selection Criteria
Experience:
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A minimum of 3 years’ experience working as in direct case management of clients.
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A minimum of 3 years’ experience working with disadvantaged client groups within aged care, child protection, disability or mental health sectors.
Skills:
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Demonstrated knowledge and skills in assessment, planning and evaluation.
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Extensive case management experience.
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Demonstrated ability in applying highly developed time management and organisational skills when planning, providing and monitoring coordination services within a designated caseload.
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Demonstrated highly developed effective interpersonal, written and verbal communication skills.
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Demonstrated ability to work effectively in a multidisciplinary team setting; evidencing diplomacy, assertiveness and ability to problem-solve and reach desired outcomes in complex and sensitive situations.
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High level of professionalism and outstanding work ethic.
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Commitment to improving the lives of vulnerable people, including the aged and those with disabilities and/or mental health issues.
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Ability to work with people from diverse backgrounds with compassion and empathy and without judgment for their lifestyle choices, personal preferences and values.
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Ability to work well both autonomously and as part of a multi-disciplinary team.
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Ability to achieve excellent outcomes based on individual needs.
Other:
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Current driver’s licence and access to a reliable motor vehicle for work purposes.
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Current knowledge and commitment to equal opportunity in all aspects of employment and service delivery.
Desirable Selection Criteria
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Knowledge of the current reform within the disabilities sector (NDIS).
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Knowledge of and ability to research and keep up to date with changes in the disabilities sector.
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Knowledge of quality improvement principles.
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Qualification in Human Services.
Download JDF |
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Facilitatrix Support Coordinator JDF 2022.pdf |