About Facilitatrix

Facilitatrix is a leading provider of NDIS and privately funded services including specialist and non-specialist support coordination; psychosocial recovery coaching; case management; allied health services; mentoring; support work and advocacy services. We are proud to work with people of all abilities and backgrounds, as well as their families, support networks and communities.

We are also passionate about social impact, promoting human rights, social justice and creating sustainable partnerships that strengthen the capacity of the human services sector and the broader community..

We specialise in services that relate to adult guardianship and administration, having extensive experience in this area, and offer a range of specialist consultancy services for individuals, families and service providers within the community services sector.

Our training and consultancy services aim to improve the quality of the services that agencies within the community and human services sector provide and to strengthen the capacity of the sector to achieve outstanding outcomes for the people that they support, through the implementation of contemporary support models and best practice.

Our Vision

  • To build a community that audaciously promotes human rights, embraces diversity and strives for best practice service delivery, so that all can contribute and belong.

Our Purpose

  • To redefine the standards of quality service provision within our sector by providing leadership to others and facilitating flexible, responsive and targeted services that build the capacity of individuals, practitioners, families and communities.

Our Values

  • Facilitating Connection - we build strong partnerships with the individuals we work with, their families/carers and other organisations; connecting people to their communities and supporting them to increase their independence and build better lives. 
  • Equity & Social Justice - we fight for people to be treated fairly and without judgement by nurturing collaboration and inclusion and maintaining our knowledge of the systems they may need to navigate.
  • Acceptance & Belonging - we work with people from all walks of life irrespective of their lifestyle choices; embracing difference and fostering diversity of thought. We promote diversity within our team and value the different life experiences our staff can bring to the workplace.
  • Courage & Fearlessness - we have confidence and courage in our convictions that enables us to take on what others won’t and vigorously assist people to stand up for their rights; walking alongside individuals and families whatever their journey may be.
  • Creativity in Action - we think outside the square, offering dynamic services that promote individuality and freedom of expression. We constantly strive to be solution-focussed, at both an individual and systemic level. 

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Acknowledgement of Country

The Facilitatrix Team is situated on Whadjuk Nyoongar Boodjar and works across the lands known as Western Australia. We have staff located across the lands known as Australia.

We acknowledge the Traditional Custodians throughout these lands, and pay our respects to their Elders, past and present. We recognise the Aboriginal and Torres Strait Islander communities’ strength and resilience in the face of colonisation and honour their continuing connection to land, water, and skies. We support the values that they have lived, for generations: inclusivity, sustainability, and regeneration.

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Acknowledgement of Lived Experience

We recognise and support the United Nations Convention on the Rights of Persons with Disabilities and are committed to upholding the convention and supporting carers, families, service providers and the community to do the same. We acknowledge and respect the unique experiences of those with a lived experience of disability.

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Acknowledgement of Diversity

We embrace diversity and support the elimination of all forms of discrimination, welcoming people irrespective of their age, faith, cultural background, gender identity, race, sexual orientation, physical or mental ability, neurodiversity, ethnicity, and perspective.

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